About

Through Administrative Order No. 20, s. 1998, the Management Information Systems office was created to systematize and ensure the efficient collection and management of University data and information

QUALITY POLICY

The Management Information Systems Office is committed to continually sustain the delivery of excellent services to the stakeholders through its hardware, software and network units utilizing updated and accepted information and communications technology, ensuring safe and healthy working conditions while reducing the environmental impact of the office’s operations. 

QUALITY OBJECTIVES

1. Produce reports needed for policy formulation, educational planning project development ,budgeting and decision making ; 
2. Implement office automation systems to support wide range of business office activities that provide for improve workflow ( paperless transaction ) and communications to the different units/offices while maintaining data integrity and security ; 
3. Troubleshoot and repair workstations and servers connected to the network preventing data transmission downtime to units/offices, and ; 
4. Sustain 24/7 website connectivity to guarantee global access to the university’s programs and activities. 

GOAL

To be the core of the university’s information system developing, insuring and maintaining quality and usable database for operations, policy formulation, and decision making through the use of state – of – the – art information technology. 

FUNCTIONS

The primary functions of the Management Information Systems Office are to: 

1. Implement office automation systems to support wide range of business office activities that provide for improve workflow  and communications to the different units/offices and sustain 24/7 website connectivity to guarantee global access to university’s programs and activities; 
2. Maintenance of ICT equipment connected to the network and management of the core computer network infrastructure of the University. 

Duties of the Management Information Systems Office Director

1. Design, implement and maintain an operational database information system needed for policy formulation, budgeting, and decision making;
2. Ensure efficient collection of data and generation of reports
3. Lead IT strategic and operational planning to achieve university goals by fostering innovation, prioritising IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organisation.
4. Act as an advocate for the organisation's IT vision via regular written and in-person communications with the organisation's executives, department heads, and end users.
5. Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and assets/resources, including but not limited to staffing, sourcing, purchasing, and in-house development.
6. Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
7. Ensure IT system operation adheres to the university IT Policy and other applicable laws and regulations.

Duties of the Software Unit

1. Develops various systems/programs for the different offices of the University
2. Helps in the maintenance and improvement of existing programs of the University.
3. Performs other duties that may be assigned by the Director.
4. Convert projects specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language.
5. Develops and writes computer programs to store, locate and retrieve specific documents, data, and information and program websites.

Duties of Hardware Unit

1. Sets-up and installs personal / server computers and peripherals.
2. Performs corrective and preventive maintenance on the different computers and peripherals of the university.
3. Sets-up and configure network installations following specifications of a network design approved by the network administrator.
4. Provides assistance in the implementation of developed information system concerning technical aspects of the installation.
5. Trains the end users in system operations as well as in basic computer system set-up and operations.
6. Repairs serviceable IT equipment.
7. Maintains internet and networking connection.
8. Installs and fix software applications like but not limited to: Windows, Visual Basic, Microsoft Office and other programs.
9. Assists the students during laboratory
10. Maintains cleanliness and orderliness of all computer units inside the internet laboratory.
11. Prepares weekly report regarding computer malfunction
12. Assists in the inspection of computers.
13. Maintains the function of Laboratory clerk with the function of Computer Laboratory Technician.

Duties of Network Unit

1. Administer and manage the organisation's local area network
2. Setup the organisation's network system
3. Interconnect users
4. Secure the network from unwanted and unauthorised users
5. Troubleshoot network problems
6. Administer the daily operation of the network system
7. Plan and recommend periodic upgrades and improvements
8. Maintains internet and networking connection.
9. Install, configure and maintain information system
10. Troubleshoot common system error
11. Setup back-up and recovery procedures
12. Formulate problem-handling processes